Resort Alila Mayakoba El Marlyn Azul

Frequently asked questions about Alila Mayakoba

• 🕌

  Which popular attractions are located near the 5-star Alila Mayakoba hotel?
  Punta Venado, set 4.1 km from the 5-star Alila Mayakoba hotel, as well as Church of Guadalupe placed approximately 6 km away are well worth visiting.
• ✈

  Which airport is the nearest to the Alila Mayakoba hotel?
  The closest airport to the Alila Mayakoba hotel is Playa Del Carmen, Quintana Roo (5 km), located within a 15-minute drive away.
• ❓

  How can we get to Alila Mayakoba hotel from the closest airport?
  An airport shuttle will take you from Playa Del Carmen, Quintana Roo to Alila Mayakoba hotel within 15 minutes.
• 🚗

  Is there a parking spot at the upscale 5-star Alila Mayakoba hotel?
  The upscale 5-star Alila Mayakoba hotel offers parking spaces, located on site.
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  What are the recommended dining options during our stay at the resort?
  The resort features 5 restaurants for on-site dining, among them a Mexican restaurant Cocina Milagro featuring Mexican cuisine as well as Casa Amate—famous for its Latin American menu. If you prefer to dine out, don't miss a chance to sample French cuisine in restaurant Piaf Restaurant located within a 13-minute stroll.
• ❓

  What time is check-in and check-out at the hotel?
  The hotel offers check-in from 15:00 till 23:59, and check-out is until 12:00. Early check-in option is available upon request.
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  Which payment methods can the upscale 5-star Alila Mayakoba hotel accept?
  The upscale 5-star Alila Mayakoba hotel can take the following payment methods: American Express and Visa.
• 🚪

  What are the rooms available for booking at the 5-star Alila Mayakoba hotel?
  At the 5-star Alila Mayakoba hotel, guests can choose the room type from the following options:

  • Beachfront King Room
  • Lagoon Double Room
  • Signature Queen Studio
  • Lagoon King Suite
  • Beach King Suite
  • Signature Beachfront King Studio
  • Lagoon King Room
• ❓

  Does the 5-star Alila Mayakoba hotel feature facilities for people with disabilities?
  The 5-star Alila Mayakoba hotel provides accessible bathrooms, rooms with accessible facilities, and wheelchair access. For specific enquiries, we advise to speak to a representative.
• 📱

  Which business amenities are offered at the resort?
  The resort features a conference room along with a laptop safe and a fax machine.
• 🛀

  Does the resort feature a spa?
  Yes, guests of the resort can relax with a head massage, a back massage, and a facial massage or body wraps, body scrub, and pedicure offered at a wellness centre.
• ❓

  Is pool available to guests at the 5-star Alila Mayakoba hotel?
  Yes, at the 5-star Alila Mayakoba hotel you will find 2 outdoor swimming pools.